At Pingmedia, we strive to ensure the satisfaction of our students and clients. This Refund Policy outlines the conditions under which refunds may be granted for our services and training programs.

1. Eligibility for Refund

Refunds may be issued under the following conditions:
– The student cancels their enrollment within 2 days of payment and before accessing course material.
– The course is canceled by Pingmedia due to unforeseen circumstances.

2. Non-Refundable Situations

Refunds will not be provided in the following cases:
– After 2 days of payment or if course access has been granted
– If the student has attended live classes or accessed more than 10% of the course
– For dissatisfaction due to personal reasons

3. Refund Process

To request a refund, you must:
– Submit a written request to info@pingmedia.org within the eligible period
– Provide proof of payment and reason for the refund request

Once reviewed and approved, the refund will be processed within 7-10 business days. Refunds will be issued to the original payment method.

4. Contact for Refunds

If you have questions or concerns regarding this Refund Policy, please contact us:

📧 info@pingmedia.org
🌐 Website: https://pingmedia.org